Got a question? Check our FAQs as the answer may already be here. Our support will get back to you super fast if you have a question that’s not on this list.
Can I cancel my subscription anytime?
Yes you can.
How do I cancel my subscription?
It’s super easy. Just manage your payments with the billing company you used to join. That will be either CCbill.com or Epoch.com – and we are here to help should you need it
Are there any hidden charges?
No. We hate hidden charges. There are also no price changes. The price you pay will always be the same until you cancel
Are all the videos 4K?
Almost all new videos are shot in 4K and are available in 4K should your internet connection support it
How much bandwidth do I need to stream in 4k?
To stream 4k video we recommend at least a 20Mb internet connection.
Can I meet Harriet Sugarcookie
Yes you can. Harriet attends various comic book, gaming and adult industry events throughout the year. Follow her on social media for news
Is all your content exclusive
Every Sugarcookie video is produced independently by us. You won’t find these videos anywhere else.
Is Harriet Sugarcookie Chinese?
No. Harriet is Vietnamese and raised in the UK.